Flagler County Emergency Communications adds system to provide its dispatchers with more digital information resources

Written by: Julie Murphy, PIO, MPIO

Public Affairs Specialist

PIO | Publications

(386) 313-4039

Email jmurphy@flaglercounty.gov

Flagler County Emergency Communications is keen using digital information resources to assist dispatchers with enhanced, real-time data that supports better informed decisions during evolving incidents. It just added another resource.

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“We have been using RapidSOS for several years as a core tool in our 9‑1‑1 call‑handling process,” said Director Christina Mortimer. “RapidSOS has recently implemented integration with the National Emergency AED + Resource (NEAR) Registry, administered by PulsePoint. Through this integration, dispatchers can instantly identify nearby registered AEDs during cardiac-related calls.”

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RapidSOS recently integrated with the National Emergency AED + Resource (NEAR) Registry, administered by PulsePoint. Through this integration, dispatchers can instantly identify nearby registered AEDs during cardiac-related calls.

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“AEDs registered by businesses, schools, government facilities, and even private residents will automatically appear on the RapidSOS map when a 9‑1‑1 call occurs nearby,” Mortimer said. “This capability allows telecommunicators to quickly determine whether a bystander can retrieve an AED before first responders arrive, which reduces response time and improves survival chances during cardiac emergencies.”

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The NEAR registry is free for both the county and the community. Registered AEDs appear on an interactive map accessible to the public through its phone app or website, as well as to 9‑1‑1 telecommunicators.

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“Registering AEDs across Flagler County will increase public awareness and help save lives,” Mortimer said. “Downloading the NEAR PulsePoint application on your cell phone is highly recommended, as it allows users to view the interactive AED map and see any nearby registered AEDs. Also, additional lifesaving resources may also be registered, including epinephrine, naloxone, and bleeding control kits.”

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This implementation strengthens the resources Emergency Communications already relies on within RapidSOS and supports its continued efforts to improve situational awareness, reduces critical time‑to‑intervention, and enhances community safety throughout Flagler County.

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Registering through the phone app:

  1. Download the NEAR Registry application on your cell phone
  2. Create an account as a community user
  3. Click on the plus sign on the bottom toolbar
  4. Select which device you want to register
  5. Click next
  6. Search for the address of the device
  7. Drag the AED icon to the exact location of the device in the building
  8. Click next
  9. Fill out the device information
    • Required fields must be completed
    • The more information provided (device type, responsible party, access details, expiration dates), the easier the annual review process becomes
  1. Add a photo of the AED and surrounding areas to make it easier to locate
  2. Submit the registration using a valid email address

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Registering through the website:

  1. Visit: AED.NEW: Register an AED
  2. Enter the AEDs address
  3. Drag the AED icon to the exact location of the device inside the building
  4. Click next
  5. Fill out the device information
    • Required fields must be completed
    • The more information provided (device type, responsible party, access details, expiration dates), the easier the annual review process becomes
  1. Add a photo of the AED and surrounding areas to make it easier to locate (optional, but strongly encouraged)
  2. Stand back and include surrounding objects or landmarks to help someone locate the AED
  3. Submit the registration using a valid email address
  4. After an AED is registered, it goes into a pending status. Once approved, it becomes visible on the public map as an official registered AED for that address.
  5. Pulse Point will send out automatic email reminders when the device approaches expiration or needs updating

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